Areas we help with
Where clear information usually makes the biggest difference
In each of these areas there is a large amount of published guidance and legislation. We help you find the parts that relate to your situation and understand what they say.
Areas we help with
Everyday situations, explained in plain English
Employment Rights & Information
Help understanding employment-related rights, procedures and official information.
Get Employment Rights GuidanceBenefits & Welfare Rights
Help understanding benefits rules, decisions, procedures and official correspondence.
Get Benefits GuidanceHousing & Tenancy Information
Help understanding general housing and tenancy rights, procedures and correspondence.
Get Housing GuidanceConsumer Rights
Help understanding consumer rights, contracts, refunds, faulty goods and complaints procedures.
Get Consumer Rights GuidanceGeneral Legal Information
Help understanding legislation, terminology, official correspondence and publicly available legal information.
Get Information & GuidanceNot sure where to start? Tell us what happened.
Describe your situation in your own words. We will let you know whether an information and guidance session would help, or whether you would be better served by an appropriately authorised professional or official service.